The role would mostly entail approaching potential customers with the aim of winning new business and also selling to existing customers.
Activities important for success include:
- Relationship building;
- Researching the market and related products;
- Presenting the product or service in a structured professional way face to face.
- listening to customer requirements and presenting appropriately to make a sale;
- maintaining and developing relationships with existing customers in person and via telephone calls and emails;
- cold calling to arrange meetings with potential customers to prospect for new business;
- responding to incoming email and phone enquiries;
- acting as a contact between a company and its existing and potential markets;
- negotiating the terms of an agreement and closing sales;
- gathering market and customer information;
- representing the organisation at trade exhibitions, events and demonstrations;
- negotiating on price, costs, delivery and specifications with buyers and managers;
- challenging any objections with a view to getting the customer to buy;
- advising on forthcoming product developments and discussing special promotions;
- creating detailed proposal documents, often as part of a formal bidding process that is largely dictated by the prospective customer;
- liaising with suppliers to check the progress of existing orders;
- checking quantities of goods on display and in stock;
- recording sales and order information and sending copies to the sales office, or entering into a computer system;
- reviewing your own sales performance, aiming to meet or exceed targets;
- gaining a clear understanding of customers’ businesses and requirements;
- making accurate, rapid cost calculations and providing customers with quotations;
- feeding future buying trends back to employers;
- attending team meeting and sharing best practice with colleagues.
- Minimum Diploma/Degree in Sales and Marketing
- Previous work experience in Sales and Marketing; Preferably in the service industry
- A Target oriented individual
- Self-Starter and aggressive
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