Claims Manager jobs 2013(Nairobi)

Summary: Our client is the largest Public Service Vehicle (PSV) underwriting company in Kenya and has its Headquarters in Nairobi.
The company commenced its operations in 2005 and has branches in Nairobi, Coast, Rift Valley and Central regions.
From an initial focus on PSV underwriting, our client is in the process of introducing other motor Vehicle classes to its product offering.

To support this growth our client is looking to hire a Claims Manager.

Key Responsibilities

  • Participate in the recruitment and training of staff in the Claims and Legal departments
  • Thorough and detailed analysis of claim documents to enable early fraud detection
  • Maintain a proper and accurate reserves on claims and incidents
  • Ensure that correspondences from the insured, intermediaries, claimants and their advocates are responded to within the stipulated time frame
  • Engage with third party service providers where necessary to build evidence on liability, medical injury, disputes
  • Prepare and review the relevant claim guidelines and template documents to conform with the policy and best practices
  • Liaise with the Company’s re-insurers and provide the requisite documentation to facilitate timely recovery of dues
  • Review and approve Company contracts, agreements and identify opportunities for improvements
  • Monitor changes in relevant legislation, the regulatory environment, and advise the company on the impact of such changes
  • Represent the Company in meetings with Industry Stake holders
  • Maintain a proper update of the system data and documentation of the claims and incidents
  • Handle customer complaints from the insured or intermediaries and instil confidence in the company’s claim process
Qualification and experience
  • Bachelors of Laws Degree, Diploma in Law (KSL)
  • Admission as an Advocate with a current practicing Certificate
  • At least 5 years Post Admission experience in Litigation two of which must be in a Managerial/Supervisory  position
  • Diploma in Insurance will be an added advantage
How to apply:
Send your application including a cover letter indicating your desire to work with our client; a detailed CV highlighting relevant experience, details of current and expected salary, a daytime phone contact, email address, and the names of three professional referees by Close of Business Monday 28th October 2013

Adept Systems
Management Consultants
P O Box 6416, Nairobi, GPO 00100


Only short listed candidates will be contacted.

Please note that we do not charge fees for receiving or processing job applications.