Application Engineer Career Recruitment in Nairobi in Kenya October 2017
Application Engineer Job Recruitment in Nairobi in Kenya October 2017
Application Engineer Career Vacancy in Nairobi in Kenya October 2017
Our client, a worldwide leading manufacturer of high-tech pumps and pump systems is seeking to recruit an Application Engineer.
Duties and Responsibilities
- Responds to customer inquiries related to product pricing, and deliveries.
- Assist in selecting the correct product to best meet the customer’s needs.
- Provides product documentation and information to support external customers.
- Guides customers to the appropriate direct distribution customer.
- Provides first line technical support for pump applications.
- Route requests and unresolved issues to the designated area.
- Provide aftersales parts support for domestic customers for all products.
- Assist customers with responsible installation of products.
- Responsible for interdepartmental correspondence communicating customers’ concerns.
- Documents all customer interactions and complaints.
- Required to meet or exceed Customer Support Centre quality assurance standards on a consistent basis.
- Managing the Project Tracking List with the assistance of sales organisation.
- Completion of Tender Documents and Quotations.
- Monitoring Accurate processing of orders.
- Assisting with stock take.
Qualification and Experience
- Bachelor of Science in Mechanical/Electrical Engineering.
- 3-5 years as product manager /application engineer
- Technical support experience is preferable.
Please click this link: http://flexi-personnel.jb.skillsmapafrica.com/Job/Index/16660 to apply.
NB: Flexi Personnel does not charge candidates for job placement